If, at any point, you find yourself unsatisfied with our services, you are allowed to ask for three revisions on a project. We are bound to fully comply with your request and mold the project as it suits your needs. If the contract you have signed up for has its own refund policy; then we are eligible to repay you, partial or complete fee, that you had submitted at the acceptance of contract. Otherwise, the general refund policy of the company is non-existent. We do not refund, as it is the norm in all IT related services, worldwide.
You might find yourself apprehensive in depositing your sensitive information on websites. Solutions Now acknowledges your apprehension. We assure you that the security concerns of our clients are our top priority. We take stringent measures to preserve it.
We have rules for the behavior which is deemed acceptable by the management, programmers, system admins and the security personnel. We have defined and authorized consequences for violators of these rules. If by any chance, any information is leaked, our security personnel are authorized to monitor and investigate the matter thoroughly to apprehend the offender and to close any gaps in security measures.
You are also allowed to enter a security clause when making a contract with us. This formal agreement might make you feel more assured of secrecy on our part. Your satisfaction is crucial to us.
Solutions Now strives for your valuable information to be kept secret. We work hard to maintain confidentiality of your sensitive information.In addition to general confidentiality, we also retain a No-Spam policy. This policy is to ensure that we do not forward your contact details and nature of your work to any third party with any intention of renting, selling or otherwise, without your approval. We strictly believe you have the right to know how your information is handled.